Negotiation for Results

Place- الموعد Date - المكان
2017-02-12 00:00:00 Dubai
2017-07-09 00:00:00 Turkey
2017-09-10 00:00:00 Casablanca

 Who Can Benefit

§  Senior and middle managers

§  technical specialists

§  project managers

§ engineers
§ sales

§ customer service staff

§ Anyone who needs to resolve differences and maximize outcomes in any situation

Course Objectives

§ Decide when to engage in a negotiation and when to ignore the negotiation option

§ Plan the content of any negotiation

§ Recognize the Stages of negotiation and determine appropriate behavior to utilize in each stage

§  Develop an appropriate strategy to use during negotiation

§ Adjust his own communication styles to achieve desired results

§ Use of popular ploys and tactics

§ Understand the role culture plays in negotiation

Course Outline:

§ Introduction to the Negotiation Process

§ Planning the Content of Negotiation

§ Negotiation Stages

§ Communication Styles

§  Persuasion

§ Strategies for Negotiation

§ Negotiating with a Team

§ Negotiation Ploys and Tactics

§ Bringing It All Together