Leading and Managing Change

Place- الموعد Date - المكان
2017-02-05 00:00:00 Sharm el-Sheikh
2017-07-02 00:00:00 Turkey
2017-10-01 00:00:00 Dubai

Course objective

§ Demonstrate a clear understanding of the nature of change and how people change.

§ Identify the critical competencies of change champions, change agents and Human Resources professionals.

§ Use a number of models and strategies for leading and managing change and communicating it more effectively.

§ Apply techniques to deal with resistance to change more comfortably.

§ Implement a proven process to create major transformation in corporate culture

Course Outline.

·         Understanding, Planning and Managing Change

·         The Nature of Change

·         Types of Change

·         Competencies of Change Agents

·         Models and Strategies for Managing and Leading Change

·         Change Management Styles

·         Lewin’s Force Field Analysis

·         The Kotter Eight-Step Model

        • Establishing a Sense of Urgency
        • Creating the Guiding Coalition
        • Developing a Change Vision
        • Communicating the Vision
        • Empowering Broad-Based Action
        • Generating Short-Term Wins
        • Consolidating Gains and Producing More Change
        • Anchoring Change in the Company Culture

·         Understanding and Dealing with Resistance to Change

·         Why People Resist Change

§Individual Factors
§Group Factors
§Organizational Tools

·         How People Change

·         Stages People Go through When Resisting Change

§The SARAH Model
§The Transition Stages
§A Nine Stage Model

·         Dealing with Resistance to Change

§Kotter’s Approaches

·         Communicating Change

§The Importance of Communicating Change

§How to Communicate Change Effectively Before, During and After the Change Process

·         Key Factors in Making Change Happen

§Types of Cultural Change

§Sustaining Change in the Corporate Culture

Who Can Benefit?

§ Change managers

§ Business process improvement specialists

§ Change management team members

§ Coordinators of re-organization and mergers

§ Implementers of organizational change, or anyone interested to learn how to manage change.