Advanced Supervisory Skills

Place- الموعد Date - المكان
2017-03-05 00:00:00 Turkey
2017-08-06 00:00:00 Cairo
2017-11-05 00:00:00 Sharm el-Sheikh
Course objective

§ Define supervisory roles and related competencies.

§ Apply goal setting and planning in order to obtain commitment of others.

§ Organize their time and use delegation as a tool to empower their staff.

§ Energize and inspire their team for better performance.

§ Demonstrate coaching techniques to manage performance of others.

§ Identify team members ’ training needs in order to develop them.

Who Can Benefit?

·         Second level supervisors who are responsible for the work of first level supervisors, and experienced supervisors who are being developed for promotion.

Course Outline.

·         The Role of the Supervisor

§ A New Look at Supervisory Tasks

§ How Organizations and Roles Have Changed

§ New Supervisory Roles

§ Tasks and Responsibilities

§ Characteristics of an Effective Supervisor

§ Competencies of the 21st Century Supervisor

·         Goal Setting for Peak Performance

§ Personal Goal Setting

§ The Goal Planning Process

§ Setting Goals for Others

§ Strategies for Effective Goal Setting

§ Obtaining Goal Commitment

§ Management By Objectives (MBO)

·         Organizing and Delegating Effectively

§ Organizing Time

§ Setting Priorities

§ Organizing Work of Others

§ Components of Organizing

§ Art of Effective Delegation

§ Empowering People through Delegation

§ Degrees of Delegation

·         Leading for Results

§ Are You a Leader: Self Assessment

§ Modifying your Leadership Style

§ Applying Team Leadership Model

§ Energizing your Team

§ Inspiring Others to Better Performance

·         Coaching for Success

§ The Supervisor as a Coach

§ Coaching to Improve Performance

§ Habits of Successful Coaches

§ Counseling to Resolve Personal Problems

§ Managing Performance of Others

·       Developing and Stretching Your People

§ Training versus Development

§ Distinguishing between Training and Non Training Needs

§ Recognizing Training Needs

§ Translating Needs into Objectives

§ Techniques in Developing Others