Advanced Management Skills

Place- الموعد Date - المكان
2017-02-26 00:00:00 Sharm el-Sheikh
2017-07-23 00:00:00 Dubai
2017-10-29 00:00:00 Malaysia

 Course objectives

·  To set objectives and targets to achieve the vision, mission and goals of an organisation

· To use leadership skills to inspire and unite an organisation

· To motivate people and build successful teams

· To communicate effectively verbally in all situations, with all people

· To increase confidence and abilities to influence people positively

· To apply assertiveness skills in leading and managing an organisation

· To solve problems creatively and develop and sound decision-making techniques

·  To develop and apply negotiation skills and techniques to a range of situations

·To inspire and motivate people through winning presentations

· Application of NLP™ and Emotional Intelligence to self-development

Course content
·       Setting Objectives and Targets

§ Where are you now and where do you want to be, by when?

§ Plan and actions required to achieve these objectives

§ Improve organisational, team and individual performance with quantifiable targets

§ Monitoring, measuring and feeding-back results

·       Leadership

§ Vision, roles and responsibilities of an inspirational leader

§ Qualities, skills and commitment required

§ Adapting leadership styles to different situations

§ Overcoming the challenges of leadership

·       Motivation

§ Factors which motivate you and others

§ Achieving organisational goals with a motivated workforce

§ Increasing motivation to improve individual performance

§ Management skills required to motivate individuals and teams

·       Team Building

§ Characteristics of an effective team

§ Roles and responsibilities of individuals in the team

§ Building a strong team which delivers results

§ Delegating, appraising, evaluating, coaching and mentoring skills for teambuilding

·       Verbal Communication Skills

§ Structure simple messages using appropriate language and delivery

§ Listen attentively to ensure mutual understanding

§ Generate productive and open discussions to solve problems

§ Overcome the barriers to effective verbal communication

·       Influencing Skills

§ Analysis of factors which influence people

§ How to influence people without power and authority over them

§ Chairing and participating in meetings which produce results

§ Finding common ground and reaching agreement

·       Assertiveness

§ Characteristics and skills of assertiveness

§ Handling difficult people with confidence

§ Giving feedback and receiving criticism constructively

§ Responding appropriately to aggressive, assertive and passive people

·       Introduction to Neuro-Linguistic Programming

§ What is Neuro-Linguistic Programming™ (NLP™)?

§ How does NLP™ work?

§ NLP™ for self-management and self-development

§ Application of NLP™ to enhance performance of organisation, teams and individuals

·       Emotional Intelligence and Body Language

§ Key principles, qualities and skills of Emotional Intelligence

§ Application of EI to develop teams, individuals and respond to situations

§ Sending the right messages through your non-verbal communication

§ Interpreting the signals and gestures of body language of others

·       Presentation Skills

§ Research the people in the audience and their objectives

§ Approach, structure, content and methods to meet audience requirements

§ Anticipate, prepare and practice answers to difficult questions and awkward questioners

§ Overcome nerves, project your voice powerfully and keep audience attention

·       Creative Problem Solving and Decision Making

§ Analysis of causes, symptoms and implications of a problem

§ Generating a range of creative solutions

§ Prioritising options against objective criteria to make a decision

§ Implementing decisions, evaluating results and responding to feedback

·       Time and Stress Management

§ Prioritising and organising work according to goals

§ Eliminating time wasters

§ Identifying the causes and symptoms of stress

§ Planning and implementing your strategy to avoid burnout

·       Negotiation Skills

§ Pre-negotiation preparation on all aspects of the negotiation

§ Styles, techniques and skills of a good negotiator

§ Tricks people may play on you

§ Close with a win-win result for all

·       Written Communication Skills

§ Win and keep readers’ attention

§ Understand how people read and absorb written information

§ Plan appropriate approach, structure, content, vocabulary and visuals

§ Principles applied, including to reports, pitches, tenders, e-mails, websites, social media

Who should attend?

·   Chairman, Chief Executive, Finance Director, Company Secretary

·   Board Members

·   Directors of Strategy

·   Directors of Policy

·   Directors of Departments

·   Deputy Directors of Departments That

· Heads of Departments

· Deputy Heads of Department

·   Senior Managers

·   Advisers to Senior Management

· Senior Project Managers

..